AI News

AI News

Explain it to me like I’m 5 What’s the difference between NLP and NLU

What Are the Differences Between NLU, NLP & NLG? In order for systems to transform data into knowledge and insight that businesses can use for decision-making, process efficiency and more, machines need a deep understanding of text, and therefore, of natural language. Natural Language Understanding is a big component of IVR since interactive voice response is taking in someone’s words and processing it to understand the intent and sentiment behind the caller’s needs. IVR makes a great impact on customer support teams that utilize phone systems as a channel since it can a

AI News

Difference between Symbolic and Connectionist AI

What is symbolic artificial intelligence? Our system, called Neuro-Symbolic QA (NSQA),2 translates a given natural language question into a logical form and then uses our neuro-symbolic reasoner LNN to reason over a knowledge base to produce the answer. In response to these limitations, there has been a shift towards data-driven approaches like neural networks and deep learning. However, there is a growing interest in neuro-symbolic AI, which aims to combine the strengths of symbolic AI and neural networks to create systems that can both reason with symbols and learn fro

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Gupshup Unveils Conversation Cloud: A Game-Changer in AI-Driven B2C Communications

Five9 Adds Meeras Conversational AI Platform For instance, chatbots can send qualified leads to sales agents directly or book meetings in real-time. Conversational marketing is a real-time dialogue-driven approach businesses use to shorten the sales cycle, learn about customers, and create a human buying experience. It engages an audience with a  feedback-oriented strategy that increases customer loyalty, customer base, engagement, and revenue. Here’s how businesses can use conversational commerce to their benefit. Netguru is a company that provides AI consultancy

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7 Benefits of Shopping Assistant Chatbots

The top 5 shopping bots and how theyll change e-commerce It does come with intuitive features, including the ability to automate customer conversations. The bot works across 15 different channels, from Facebook to email. You can create user journeys for price inquires, account management, order status inquires, or promotional pop-up messages. Online shopping bots work by using software to execute automated tasks based on instructions bot makers provide.But as expected, attackers are following the money and targeting these lucrative sites.This will show you how effective

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Cognitive Automation Services Optimize Your Operations

Intelligent Automation Solutions Process Automation and Testing This makes it a vital tool for businesses striving to improve competitiveness and agility in an ever-evolving market. Although CRPA can still play the role of traditional RPA by automating redundant, time-consuming activities, the processes will require some level of understanding and decision-making for the successful completion of the tool. As we get to the business end of the automation tool, let’s take a quick peek at the application areas where CRPA has shown great promise. You can foun additiona inform

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The 16 Best Bots for People Who Work in Sales

Best 25 Shopping Bots for eCommerce Online Purchase Solutions Sometimes even basic information like browser version can be enough to identify suspicious traffic. In the ticketing world, many artists require ticketing companies to use strong bot mitigation. You can foun additiona information about ai customer service and artificial intelligence and NLP. If the ticketing company doesn’t, they simply won’t get the contract. There’s even smart segmentation and help desk integrations that let customer service step in when the conversation needs a more human followup. These s